FAQS

I’m receiving an error: “Enable Geolocation”. How do I resolve this?

Please ensure that location settings on your mobile device or web browser.

 I don’t know my BVN. What do I do?

Just dial *565*0#
Please note: This will only work if you are making the request from the same phone number currently linked to your bank account

How long does it take to process a Quick Credit loan?

The entire process can be completed in no time! Once you complete our short application form and accept the loan offer provided, your information is reviewed, and a loan decision is typically provided within minutes. If approved, funds will be received within a few moments of the application process being completed..

Is Quick Credit a bank? Where are you located?

No, Quick Credit is not a bank. We do not receive deposits from the general public nor do we offer savings or current accounts for now. Quick Credit a Micro Loan service provider by Lubeck capital Ltd (RC. 1044655), a Finance company licensed by AMFIN and regulated by the Central Bank of Nigeria. Even though we offer a service that is 100% online, you can still reach us whenever you need via our in-app live chat, telephone or any of our social media platforms. You can also visit our office location at no 43, Nurses House, Churchgate Street, Victoria Island Lagos

Why is my Bank Verification Number (BVN) required?

We request your BVN as this is used to verify that the individual applying for a Quick Credit loan is the same as the owner of the provided bank account. This is to ensure that your details cannot be used to apply for a loan without your authorization in the event that a 3rd party has access to your account details. Please note: Your BVN does not provide access to your account. If in doubt, we encourage you to confirm this from your bank before you proceed

How do I apply?

You can apply via our website, click on sign in if you already have an account, click on register if you are a new customer. Enter all required details,validate your card, then proceed to apply for a loan.

My current loan offer is too small! Can I get a higher loan amount?

Yes, you can. However, the loan offer displayed to you is what we can provide at the time of your application. This can increase in future as we learn more about you and there are records as to your repayments with us. If you still believe you require a higher amount and that you earn enough to access higher amounts; kindly call us on 09073549527

I have submitted my application but I have not yet received any notification on my loan status?

Notifications are typically sent via SMS and/or email immediately after your loan application is sent. If you have not received either of these, please check the ‘Your Loans’ menu in the app to confirm the current status of your request.

My loan status shows ‘Disbursed’, but I am yet to receive funds in my account?

Funds are typically received within a few minutes of receiving disbursement confirmation. We recommend checking that the bank account provided is a personal account, as we do not process transfers to 3rd party accounts. We also advice checking your account balance directly as credit alerts are not always received with transfers.
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